Privacy Policy
Last Updated: February 2025
This Privacy Policy outlines how SEO Rank Media LLC (“SRM,” “we,” “our,” or “us”) collects, uses, stores, and safeguards personal information provided to us in connection with our digital marketing services, websites, and messaging platforms. We are committed to transparency and respecting the privacy of our clients and their customers.
This policy applies to information collected through our websites, client portals, application interfaces (APIs), digital marketing campaigns, and any other services we provide (collectively, the “Services”). By using our Services, you agree to the collection and use of your information as outlined in this policy.
We collect the following categories of information:
Client Information: Name, email, business address, phone number, and billing information.
End-User Information: Names, phone numbers, email addresses, location data, and marketing engagement data (e.g., link clicks, opt-in timestamps).
Technical Data: IP address, browser type, device identifiers, cookies, and access logs when interacting with our websites or campaigns.
Message Interaction: Opt-in/opt-out status, message delivery data, and engagement history.
We only collect personal information that is voluntarily provided or lawfully acquired for the purposes of delivering our Services.
We use the information we collect to:
Provide and maintain our Services
Manage client accounts and user authentication
Execute marketing campaigns and communications
Ensure compliance with telecommunications and data protection laws
Improve system performance, reporting, and security
Respond to inquiries and provide customer support
We do not sell, rent, or trade personal information to third parties.
We may share data only under the following conditions:
With explicit written consent from the client
With vendors or service providers under contract who support our Services (e.g., email/SMS platforms, CRM systems), subject to confidentiality obligations
As required by law, subpoena, or valid legal process
To protect our legal rights, property, or safety, or those of others
We retain personal data only as long as necessary to fulfill the purposes described above or as required by law. Client campaign records, including opt-in consent logs, may be retained for up to four (4) years unless a longer retention period is legally mandated or contractually agreed.
We implement commercially reasonable physical, administrative, and technical safeguards to protect personal data from unauthorized access, disclosure, alteration, or destruction. While no system is completely secure, we follow industry best practices to mitigate risk.
Clients are responsible for:
Collecting lawful consent from their contacts before using SRM’s Services
Providing accurate and up-to-date contact data
Complying with all applicable laws and regulations concerning personal data
Ensuring their marketing content meets compliance standards, including opt-out language and data disclosures
Depending on your location and applicable laws, you may have the right to:
Access the personal data we hold about you
Correct inaccurate or outdated information
Request deletion of your data
Opt out of certain types of processing
To make such a request, email us at [email protected]. We will respond within the time frame required by applicable law.
Our websites may use cookies, pixel tags, and other tracking technologies to:
Analyze usage patterns
Store user preferences
Improve website performance
You can control or disable cookies through your browser settings, though doing so may affect functionality.
Our Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies independently.
Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that data from a minor was collected without appropriate consent, we will delete it promptly.
We may update this Privacy Policy periodically to reflect legal or operational changes. If material changes are made, we will post the updated version with a new “Last Updated” date. Your continued use of the Services constitutes acceptance of the revised policy.
For questions, concerns, or data requests, contact us at:
Email: [email protected]
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